lalla.ai — the Innopas AI platform

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Privacy policy

How we use personal information collected at lalla.ai. Please read this before using the site or submitting any personal information. By using the site, you are accepting the practices described here.

Last updated 27 August 2026 · Disclaimer · Innopas privacy policy ↗

Scope and acceptance

Thank you for visiting lalla.ai. This site is published and operated by Innopas LLC. lalla.ai is the AI platform built by Innopas. This privacy policy tells you how we use personal information collected at this site.

Please read it before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy.

These practices may change. Any changes will be posted, and will apply on a going-forward basis only, not retroactively. You are encouraged to review this policy whenever you visit the site so that you understand how any personal information you provide will be used.

The Innopas privacy policy applies in the same terms across our sites, including innopas.com.

How we collect information

Information on lalla.ai is gathered in two ways:

  • Indirectly, for example through site analytics and through our internet access logs. When you access lalla.ai, your internet address is automatically collected and placed in those logs.
  • Directly, for example when you contact us by email from a link on this site, or when you provide information on a page of lalla.ai.
This site does not host an enquiry form. Contact links open your own email client, and the advisory booking is on innopas.com and governed by the same policy.

Cookies

Cookies are small files of information which save and retrieve details about your visit to lalla.ai: how you entered the site, how you navigated through it, and what information was of interest to you. The cookies we use identify you merely as a number.

If you are uncomfortable with the use of cookies, you can disable them in your browser through its preferences or options menu.

Information you give us

We also collect information when you voluntarily submit it to us. When we collect this type of information, we will tell you why we are asking for it and how it will be used. It is entirely up to you whether or not you want to provide it.

Platform data is separate

This policy covers the lalla.ai website, the marketing site you are reading now. It does not cover data processed inside a deployment of the lalla.ai platform.

Where the platform runs in a customer environment, that data is handled under the agreement with that customer, in the environment they choose: their cloud, a private cloud, or on-premise. Access is scoped to the graph node and enforced below the product. Anything shown on this website as a request path, a reference trace, a topology diagram or a Lalla Chat exchange is illustrative, and is neither live output nor customer data.

Data security

Your personally identifiable information is kept secure. Only authorised employees, agents and contractors who have agreed to keep information secure and confidential have access to this information.

Your choices

All emails and newsletters originating from this site allow you to opt out of further mailings. You may also disable cookies in your browser at any time, as described above.

If you would like to ask what personal information we hold about you, or ask us to correct or delete it, write to reachus@innopas.com and we will respond.

Changes to this policy

We reserve the right to make changes to this policy. Any changes will be posted on this page, and the date at the top of the page will be updated.

Contact

If you have any questions, concerns or comments about this privacy policy, please write to us at reachus@innopas.com. You can also find our offices on the Innopas contact page.

Questions about your data?

Ask what we hold, ask us to correct it, or ask us to delete it. Write to us and we will respond.

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